Pintinox
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cookware, table and kitchen accessories since 1929.  

For more than 80 years Pinti Inox spa has been passing down from generation to generation the techniques for the production of articles for the table and the kitchen. We are constantly improving our products by seeking the best materials, using advanced technologies and creating new and innovative shapes, without compromising functionality.

 
 
 
  Customer satisfaction questionnaire
We are committed to the continuous improvement of our quality and achieve this by operating an ISO9001 approved Quality Management System and considering the views and opinions of our valued customers. We would appreciate your input and feedback on our company and invite you to complete our customer satisfaction questionnaire. Your personal details and comments will remain confidential.
 
 CUSTOMER DATA
 
Company name *    Company address  
Telephone numbers    Fax  
E-mail*    Web site  
Name of the person and position within the company*
 
   
 QUESTIONNAIRE
 
  1. Sales management. How do you rate the following?
  a. our catalogue and price list
(8) excellent (7) good
(6) sufficient
(5) insufficient
(4) scarce
(3) very bad
  b. our sales representatives (knowledge of products, availability, frequency of visits, etc)
(8) excellent (7) good
(6) sufficient
(5) insufficient
(4) scarce
(3) very bad
 c. the customer service at our head office
(8) excellent (7) good
(6) sufficient
(5) insufficient
(4) scarce
(3) very bad
 d. our delivery times
(8) excellent (7) good
(6) sufficient
(5) insufficient
(4) scarce
(3) very bad
 e. order accuracy in deliveries
(8) excellent (7) good
(6) sufficient
(5) insufficient
(4) scarce
(3) very bad
 f. our participation in trade fairs
(8) excellent (7) good
(6) sufficient
(5) insufficient
(4) scarce
(3) very bad
 2. Product and services. Please comment on the following
a. quality standards of our products
(8) excellent (7) good
(6) sufficient
(5) insufficient
(4) scarce
(3) very bad
b. our product range on the market
(8) excellent (7) good
(6) sufficient
(5) insufficient
(4) scarce
(3) very bad
c. quality control and warraties
(8) excellent (7) good
(6) sufficient
(5) insufficient
(4) scarce
(3) very bad
d. refinement of existing products and introduction of innovative products
(8) excellent (7) good
(6) sufficient
(5) insufficient
(4) scarce
(3) very bad
e. are you satisfied with the customizations we are offering you?
(8) excellent (7) good
(6) sufficient
(5) insufficient
(4) scarce
(3) very bad
f. packaging.
(8) excellent (7) good
(6) sufficient
(5) insufficient
(4) scarce
(3) very bad
g. our couriers
(8) excellent (7) good
(6) sufficient
(5) insufficient
(4) scarce
(3) very bad
h. spare parts and replacement under warranty
(8) excellent (7) good
(6) sufficient
(5) insufficient
(4) scarce
(3) very bad
 3. Competitors. - How do we compare?
a. for the quality of our products
(8) excellent (7) good
(6) sufficient
(5) insufficient
(4) scarce
(3) very bad
b. for delivery date
(8) excellent (7) good
(6) sufficient
(5) insufficient
(4) scarce
(3) very bad
c. for our price list
(8) excellent (7) good
(6) sufficient
(5) insufficient
(4) scarce
(3) very bad
d. for our service
(8) excellent (7) good
(6) sufficient
(5) insufficient
(4) scarce
(3) very bad
e. for our image in the market
(8) excellent (7) good
(6) sufficient
(5) insufficient
(4) scarce
(3) very bad
4. Your feedback and comments
 We would appreciate any comments or suggestions you have that would help improve the quality of our service and products. Your feedback will be considered by our Quality Manager.
Codice Immagine
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PRIVACY
Pintinox, as owner and responsible for the data processing, is pursuant to the strict procedures required by Italian Law D.L.G. 196/2003 for the processing of personal data of internet navigators, and certifies that the data items are stored and kept electronic files with controlled access. The data subject is entitled at any time request access to the data which relates to him/her by contacting Pinti Inox S.p.A. - via Antonini, 87 25068 Sarezzo - Brescia - Italy - Tel +39 030 89351 - Fax +39 030 8935250, confoming to the Art. 13 of the above Law. Personal data will be only used to get information of services required by the Customer.

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Pinti Inox S.p.A. - Creating stainless steel flatware, cookware, table and kitchen accessories since 1929.
Sede sociale: Via Antonini, 87 - 25068 Sarezzo (BS) Italy - Tel +39 030 89351 - Fax +39 030 8935250 - pintinox@pinti.it  
R.E.A. n.121845 - Capitale Sociale € 2.500.000, i.e. -Privacy Law    
Codice Fiscale 00299900175 - Paritita Iva 00552410987